We noticed that gameservers.com is hosting a fake server of our clan. This server has an exact copy of our server name including the clan tag.
We take offence that these people would try to unjustly benefit from our good name and are creating misinformation and confusion about our clan and our servers.
We encourage you to avoid their servers which are an unauthorized rip-off of our servers. The quality of play is likely to be degraded on these imitation servers because {XG} members can only enforce our clean gaming policies and standards on our own servers.
We have contacted the admin of this imitation server but they refuse to do anything about it and just banned us from the server?
So how does GameServers.com handle a imitation server of your clan?
They don?t!
We provided gameservers.com with the proof of registration of our clan as well as evidence of a client of them using the same server name.
We have asked them to remove the clan tag from that gameserver, but they refuse to do so.
We then provided them with the law article's which they are infringing in the country in which the gameserver is hosted.
"We see this as an act of defamation and copyright infringement which is punishable under Article 225 and Article 261 of the criminal law in The Netherlands."
They still deny to do anything without us actually taking them to court which is a long lasting and expensive procedure to do.
So apparently their policy is: "law of the jungle".
If gameserves.com does something wrong but you mean no threat to them then they will do what they want.
On top of that their support staff has been very rude to us.
For example:
Hello,
We are not the entity infringing on your claim. It is a customer of ours. We CAN NOT take action based upon the limited evidence supplied.
You have no official documentation in regards to the ownership of the brand. AGain, this is NOT a copyright issue.
You are more than welcome to contact your legal representation and have them provide sufficient legal cause and documentation backing up your claim, which our legal department will be more than happy to review.
You must understand, we get many hundreds of claims of this nature, and we do not take action without sufficient cause and documentation.
Thanks,
Zachary Williams
They claim that they are not doing anything wrong!
So if a company does something in behalf of their customers they are suddenly allowed to break the law?
My clan is disappointed in gameservers.com and will withdraw from using their services now and in the future.
We suggest other clans and customers of GameServers.com to do the same until gameservers.com changes their policy and care about their customers and the gaming community instead of only caring about maximizing their profit!
